We accept Visa Credit and Debit Cards, MasterCard Credit & Debit Cards, Visa Electron Cards, Maestro, JCB and American Express and Paypal. We also accept Cheques drawn on a UK bank in GB Pounds as well as UK Postal Orders.
We use a secure host with high level encryption to protect your credit card details. If you prefer, you can always provide these details via post or telephone.
We accept payments on the above cards in the following currencies : GBP (Great British Pounds), EUR (Euros), USD (United States Dollars) and AUD (Australian Dollars)
You are automatically entitled to £10 or $13.50 USD or €12.50 Euros off your first purchase over £60. Please check your email after you have registered for your discount code. Other Discount codes may be used at the secure checkout, but only one per order.
In the unlikely event that you are not happy with your purchase we will provide you with a full refund as long as the item is returned in its original packaging within 30 days from placement of your order. This does not apply to earrings for hygiene reasons or items made to order. We are very happy to exchange rings for a different size where you have ordered the wrong size or rings that do not fit quite right. If a ring is too small or too big dimension wise then do call us as we will be able to suggest similar rings that may be more suitable to your taste. In the event that the item is damaged, please return it and we will exchange it for a new item and will also refund your
return postage and packing costs. You should ensure any return postage provides adequate insurance against loss. Special orders will not be able to be returned.
Layaway / Layby Plans
We can offer you a layaway plan whereby you can pay for your item of jewellery over a period of time. Our layaway plans are very flexible because we allow you to decide over how many weeks/months you would like to make payments and how much you would like each payment to be. You just need to let us know and we can set this up for you. We will send you the appropriate number of Paypal invoices which you just pay at the appointed time or we can charge your credit or debit card at an agreed date each week or month. When the final payment has been received we will send your item. This puts to bed expensive credit card bills as you only pay what you can afford each week or month.
If this is of interest please call or email us.
If you feel you would prefer for someone to take your order personally, please feel free to call us on 0800 6348570 within UK, 1-800-490-0406 from USA & Canada or 011 44 1494 783699 / 772837 Internationally. We have a wealth of experience in the manufacture of quality Jewellery. We are extremely knowledgable about all our products and are happy to answer any questions or queries you may have.
Special Orders / Requests
We're happy to take special requests or enquiries for special items. If there is a specific item or gemstone combination which you would like but cannot find on our site, please use our Special Request form and we'll see what we can do for you.